At Trueway Title, accessible from www.truewaytitle.com, one of our main priorities is the privacy of our visitors and clients. This Privacy and SMS Communications Policy explains how we collect, use, share, and protect your personal information when you visit our website and when you communicate with us via text messages (SMS).

Consent

By using our website, you hereby consent to our Privacy and SMS Communications Policy and agree to its terms.

1. Information We Collect

We collect the following types of personal information through our forms, SMS interactions, and other website features:

• Full name

• Phone number

• Email address

• Geographic location (optional)

• Contact preferences

• Information provided during requests related to closing services, title searches, or other transactions

When you contact us directly, we may also receive additional information such as your name, email address, phone number, the contents of your message and/or any attachments you may send us.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our website and services

• Assist you personally with your closing or title service needs

• Communicate with you about relevant services, updates, or important transaction details

• Send informational, conversational, or promotional SMS messages (with your consent)

• Respond to inquiries and provide customer support

• Comply with legal or regulatory requirements

• Improve, personalize, and expand our services

• Understand and analyze how you use our website

• Prevent fraud and protect your data

3. SMS Messages and Consent

By providing your phone number on our website, you may choose to receive SMS text messages from Trueway Title. These communications may include conversational, informational, and/or promotional messages as authorized.

SMS Consent:
By checking the appropriate box, you agree to receive text messages from Trueway Title.
“I consent to receive [conversational, informational, and/or promotional] SMS messages from Trueway Title. Reply STOP to opt out. Reply HELP for assistance. Message and data rates may apply. Message frequency may vary. See our Privacy Policy.”

Important:
We do not share or sell your consent or phone number with third parties or affiliates for marketing purposes.

4. Log Files

Trueway Title follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files may include IP addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This data is not linked to any information that is personally identifiable and is used for analyzing trends, administering the site, and gathering demographic information.

5. Cookies and Web Beacons

Like any other website, Trueway Title uses “cookies” to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the user experience by customizing our web page content based on visitors’ browser type and/or other information.

6. Advertising Partners and Third-Party Privacy Policies

Trueway Title’s Privacy and SMS Communications Policy does not apply to other advertisers or websites. We encourage you to review the Privacy Policies of any third-party ad servers for more detailed information about their practices and for instructions on how to opt out of certain options.

You can choose to disable cookies through your individual browser settings. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.

7. CCPA Privacy Rights (Do Not Sell My Personal Information)

If you are a California resident, under the CCPA you have the right to:

• Request that we disclose the categories and specific pieces of personal data we have collected about you.

• Request that we delete any personal data we have collected about you.

• Request that we do not sell your personal data.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us.

8. GDPR Data Protection Rights

If you are located in the European Economic Area (EEA), you have the following rights:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us.

9. Children’s Information

Protecting children’s privacy online is important to us. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe that your child provided this kind of information on our website, please contact us immediately and we will do our best to promptly remove such information from our records.

10. Information Security

We implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse.

11. Access, Updates, and Deletion

You may request access to, correction of, or deletion of your personal information at any time by sending a request to: closing@truewaytitle.com

12. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites.

13. Changes to This Policy

We may update this Privacy and SMS Communications Policy at any time. Any changes will be communicated by posting the updated version on this page.

Contact Us

If you have any questions or concerns about this Privacy and SMS Communications Policy, you can contact us at:
📧 closing@truewaytitle.com
📞 (561) 295-8020
🌐 www.truewaytitle.com